Frequently Asked Questions
Everything you need to know about Noughty beauty and your orders.
Are Noughty products cruelty-free and vegan?
Yes, all our products are 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals or use animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do your hair care products contain sulfates or silicones?
No, we pride ourselves on being 'noughty.' Our formulas are free from parabens, sulfates, silicones, and petrochemicals to ensure the healthiest results for your hair.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.